REFUND POLICY

 

1

Refund for Withdrawal Due to Non-Delivery of Course:

The PEI will notify the Student within three (3) working days upon knowledge of any of the following:

(i)       It does not commence the Course on the Course Commencement Date;

(ii)      It terminates the Course before the Course Commencement Date; 

(iii)     It does not complete the Course by the Course Completion Date;

(iv)    It terminates the Course before the Course Completion Date;

(v)     It has not ensured that the Student meets the course entry or matriculation requirement as set by the organisation stated in Schedule A of the Student Contract, within any stipulated timeline set by CPE; or

(vi)    The Student’s Pass application is rejected by Immigration and Checkpoints Authority (ICA).

 

The Student should be informed in writing of alternative study arrangements (if any), and also be entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid should the Student decide to withdraw, within seven (7) working days of the above notice.

2

Refund for Withdrawal Due to Other Reasons: 

If the Student withdraws from the Course for any reason other than those stated in Clause 2.1, the PEI will, within seven (7) working days of receiving the Student’s written notice of withdrawal, refund to the Student an amount based on the table in Schedule D of the Student Contract.

3

Refund During Cooling-Off Period:

The PEI will provide the Student with a cooling-off period of seven (7) working days after the date that the Contract has been signed by both parties. The Student will receive a full refund of the fees already paid less any consumed fee, administrative fee and bank charges, if the Student submits a written notice of withdrawal to the PEI within the cooling-off period, regardless of whether the Student has started the course or not.

 

REFUND TABLE

 

Maximum Refund,% of the    Aggregate Amount of the Fees Paid

If Student’s written notice of withdrawal is received:

75%

More than 60 days before the Course Commencement Date

50%

Less than 60 days, but more than 30 days before the Course Commencement Date

0%

Less than 30 days before the Course Commencement Date

0%

After the Course Commencement Date. If a student has commenced school, there will be no refund regardless of when notice of withdrawal is given.